Road traffic incidents. 29/11/13
If there is an incident on the road the police will handle the situation in a specific way. As a road user you should be aware of how to behave if you come across a road traffic incident.
Should you notice emergency vehicles or flashing lights ahead you should be prepared to slow down or stop as the road may be partially or completely blocked.
If you see warning signs or flashing lights, Police officers or Highways Agency Traffic officers may be working on the road to deal with debris from a collision or conducting rolling road blocks.
The police use use rear-facing flashing red and blue lights and Highways Agency officers use rear-facing flashing red and amber lights in these situations.
You must follow any directions or advice given by Police or traffic officers at the scene of the incident in order to get around any obstructions.
No need to claim on your insurance
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
No excess to pay
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
Receive a comparable replacement hire vehicle
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Manufacturer approved vehicle repairs
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
They issues they can assist you with include:
- Recovery of the cost of the replacement hire-vehicle
- Recovery of the cost of uplifting your damaged vehicle
- Recovery of all repair costs
- Recovery of the cost of damaged of personal items
- Seeking financial compensation for an injury