Am I entitled to compensation for a car accident injury?

Anyone is entitled to claim compensation for a car accident injury provided they were not responsible for the accident itself. To start your compensation claim, call us now on 02392 484 244 and one of our experienced advisors will be happy to help.

If we determine that you and the other driver were equally at fault for the accident (i.e. 50/50 split liability) we may be able to recover 50% of the compensation settlement on your behalf.

The accident happened a while ago, can I still claim?

We may still be able to help you make your injury compensation claim provided it did not happen more than 3 years ago and you have not already made a claim.

How is my compensation settlement decided?

Your compensation settlement will generally be based on the type of injury you have, specialist treatment you may need to fully recover and how your life is likely to be affected in the long term.

These considerations would specifically include:

  • What pain and discomfort you suffered at the time

  • If you require specialist treatment

  • If you now have a permanent disability

  • Specialist medical equipment you may need

  • Personal care or assistance with a disability

  • Modifications to accommodate a disability

  • Vehicle adaptions or mobility aid requirements

  • If your income is affected by your injury

Can you provide help with my vehicle repairs?

We not only provide assistance with claims for car accident injuries, we can also provide assistance with all aspects of your car accident claim.

This can include organising repairs to your vehicle and also providing you with a comparable replacement for your own vehicle if yours is un-roadworthy or being repaired.

We and our partners recover the costs associated with your car accident claim directly from the insurer of the at-fault driver so you do not have to make a claim on your own insurance policy and your no-claims bonus should not be affected.

To make a claim or simply find out more about our service, call us now on 02392 484 244 and one of our experienced claims advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury