Car safety features and tips

At Car Call we assist with road accident claims from across the UK. According to recent studies, an accident happens on the road every minute of every day, with an accident involving serious injury or death happening every 16 minutes.

If you are considering a new car, or are looking to improve your existing vehicle – here are the key safety features to look out for.

Dash Cams & Reversing Cameras

Having cameras on your vehicle for manoeuvring assistance and/or recording purposes can be a real benefit to the motorist. Dash Cams are invaluable for providing video evidence in the event of an accident. Reversing cameras can help you avoid objects that may otherwise be unseen. See our blog on Dash Cams


Restore your Headlights

The performance of headlights can sometimes be degraded on vehicles due to ageing plastic lenses, the ingress of moisture – or just grime! Ensure your lights are in good condition and get them cleaned or replaced if necessary.


Lane Monitoring & Electronic Stability Control (ESC)

Lane monitoring systems use a camera behind the rear view mirror to monitor your lane placement and warn you if you are starting to drift out of your lane due to tiredness. ESC systems monitor the wheels of your vehicle and/or apply the brakes or reduce the engine speed in the event of a loss of traction.


Collision Warning Systems

As well as lane monitoring and ESC, Collision Warning Systems alert drivers of any objects that are in close proximity to their vehicle. Sensors all around the vehicle trigger an audible alarm when the system thinks you be at risk of a collision.


Improved Seat Belts & Air bags

Most cars are fitted with safety air bags and seatbelts - but you may be able to have better ones installed. Check that the make and model of your car can have improved bags fitted – it may be worth looking into.


Anti-Lock Brakes (ABS)

Anti-lock Braking Systems detect when you are braking heavily and automatically ‘pulse’ the application of the brakes for you - this technique can prevent the vehicle from skidding in difficult driving conditions.


Always get your car serviced and MOT’d on time

It seems obvious, but your cars MOT’s and servicing mean that your car is road legal and less likely to break down.





All information is believed to be correct at the time of publication.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury