Best accident management company to use

Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.

Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

Looking for the best accident management company to resolve your accident repairs without a claim on your car insurance? Well - you have found them!

Car Call Accident Management provides assistance to thousands of drivers every year.

We and our partners arrange quality vehicle repairs, provide comparable replacement vehicles and legal assistance following non-fault accidents.

The cost of our assistance is recovered directly from the at-fault drivers insurer on your behalf – so no claim is made on your car insurance policy.

To find out how our assistance compares to a claim on your own policy, call 02392 484 244 and we will be happy to help.

Anyone who has had a non-fault accident is entitled to choose between a claim on their car insurance policy or the services of an Accident Management company such as Car Call.

Why use our service? Well if you make a non-fault claim on an insurance policy, it is possible: -

  • You will have to pay your excess

  • You may not get a suitable replacement hire-car or in-fact – any hire-car!

  • You may not get legal assistance with your claim

  • You may only be able to use the repairing garage they specify

  • You will probably lose your no-claims bonus

  • The cost of your policy at renewal may increase because of your non-fault claim

Why we are different

We and our partners independently arrange the assistance you need to resolve your accident issues.

When everything is resolved, we will recover the costs directly from the insurer of the at-fault driver on your behalf. Because we are nothing to do with your insurer, the type of insurance cover you have makes no difference to us.

Everyone we and our partners assist, benefits in the following ways:

  • No claim on your insurance policy

  • There is no excess to pay

  • Your no-claims discount is protected

  • The cost of renewing your policy is not affected by our assistance

  • You will receive a comparable replacement hire-car

  • Your hire-car is delivered typically within 3 hours (if your vehicle is un-drivable) of accepting your claim

  • Your car is repaired at one of our approved accident repair centres or at a repairer of you choose

  • Our partner solicitors will deal with your accident related legal issues

  • You receive 24/7 support with your claim queries

To get accident assistance now, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury