Accident repairs for Mercedes, BMW and Jaguar if you were not at-fault
Car Call and its partners provides independent specialist non-fault accident assistance for both prestige vehicles and sports cars. We arrange superior manufacturer approved repairs and appropriate comparable replacement vehicles for clients without the need to claim on an insurance policy.
We and our partners can provide assistance with all makes of vehicles including Mercedes, BMW and Jaguar – call 02392 484 244 to find out how we can help you.
Don’t I have to make a claim on my insurance after an accident?
You may be under the misapprehension that using your insurer is the only way to get your vehicle repaired and be provided with a replacement during the repair process.If you caused the accident, a claim on your own policy is probably your only course of action; however, if you are certain the accident was not your fault, you can alternatively make your accident claim independently of your insurer.
The advantages of our independent motor claims service
We and our partners help thousands of motorists every year get the assistance that they need following road traffic accidents.Our clients use our service because it enables them to get on with their daily activities with the minimum of disruption. It also means they don't have to pay any excess they may have and their insurance premium should not increase because they are not making a claim.
How much does our service cost? Because we deal directly with the insurer of the at-fault driver, all costs and charges are recovered directly from them on your behalf.
Our service at a glance
Regardless of the type of insurance policy you have, the size of your excess or the vehicle you drive - all the following services are available:- We will source a comparable replacement for your damaged vehicle
- Your replacement is delivered typically within 3 hours (if your vehicle is un-drivable) of accepting your claim
- Your vehicle can be repaired at one of our manufacturer approved accident repair centres or at a repairer of your own choice
- Our repairers only use genuine replacement parts and your vehicle repairs are fully guaranteed
- We can arrange assistance with accident related issues such as the recovery of expenses, lost earnings or claims for compensation
- Costs and charges are recovered directly from the at-fault driver’s insurer on your behalf
To find out how we can assist with your repairs, call us on 02392 484 244 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected
No need to claim on your insurance
Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
No excess to pay
Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
Receive a comparable replacement hire vehicle
Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Manufacturer approved vehicle repairs
If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Legal Assistance
Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.
They issues they can assist you with include:
They issues they can assist you with include:
- Recovery of the cost of the replacement hire-vehicle
- Recovery of the cost of uplifting your damaged vehicle
- Recovery of all repair costs
- Recovery of the cost of damaged of personal items
- Seeking financial compensation for an injury
