How can I claim from the Third Party?
If you have been involved in a car accident that was not your fault, we can help you make a claim directly from the third party. Call us on 02392 484 244 and we will be happy to help.
Recovering your accident related costs directly from the third party insurer means that you do not have to make a claim on your own policy.
Because your insurer does not deal with your claim, you will not have to pay the excess on your policy and your renewal premiums should not be affected.
We and our partners help thousands of drivers every year with their accident claims.
We and our partners organise your vehicle repairs as well as providing a comparable replacement for your un-roadworthy vehicle during the repair process.
If you have lost or damaged personal posessions or equipment as a result of your accident, the solicitors we work with can help you recover these un-insured losses as part of your claim.
Should you be unfortunate enough to be injured in the accident, we can also look to pursue a compensation claim on your behalf.
How we can help following a non-fault road accident
Our aim is to minimise the stress and disruption often caused as a result of a road traffic collision. We do this by organising all the assistance you need and ensuring that the whole process is dealt with promptly and efficiently.Depending on the circumstances of your accident, we and our partners can provide the following services for you:
- Provide a comparable replacement for your un-roadworthy vehicle, delivered to your home or place of work typically within 3 hours (if your vehicle is un-drivable)
- Repairs to your damaged vehicle will be arranged at an approved accident repair centre
- Your repairs can alternatively be carried out at a garage of your own choice
- Legal assistance with all aspects of your claim
- 24/7 support from our experienced claims advisors
- Costs recovered directly from the at-fault drivers
insurer on your behalf
To find out how we can help with your accident claim or if you would just like some advice 02392 484 244 and we will be happy to help.
No need to claim on your insurance
Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
No excess to pay
Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
Receive a comparable replacement hire vehicle
Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Manufacturer approved vehicle repairs
If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Legal Assistance
Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.
They issues they can assist you with include:
They issues they can assist you with include:
- Recovery of the cost of the replacement hire-vehicle
- Recovery of the cost of uplifting your damaged vehicle
- Recovery of all repair costs
- Recovery of the cost of damaged of personal items
- Seeking financial compensation for an injury
