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Motor Accident?

Make a non-fault accident claim?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you are involved in a car accident and you were not the one ‘at-fault’ it would be reasonable to expect that you are not left out-of-pocket as a result.

Unfortunately – this is never likely to happen.

Not only will you have to pay your excess up-front before your vehicle is repaired, but your insurer will now consider that you are more of a risk to insure. So when you renew your insurance – it will probably have gone up because of your claim.

As you are making a claim on your policy – albeit non-fault, you will also probably lose your annual ‘no-claims’ bonus too.

Car Call UK and its partners independently helps thousands of motorists every year resolve their accident related issues. As we recover the cost of your assistance directly from the insurer of the person at-fault for the accident, there is no need to claim on your own insurance policy.

To find out more about our alternative accident assistance, call 02392 484 244 and we will be happy to help.


Will you provide the same services as my insurer?

We and partners provide the assistance you would expect from a fully featured car insurance policy and perhaps even some that aren’t – but without having any excess to pay, no loss of your no-claims bonus and the cost of your insurance is not affected by our assistance.

So even if you only have the most basic of cover for your car, you are still entitled to all of our services.

  • Your vehicle is repaired at an approved accident repair centre in your area

  • Your vehicle repairs can alternatively be carried out at a repair centre you choose

  • A replacement vehicle can be delivered to you typically within 3 hours of starting your claim

  • Your vehicle will be replaced on a like-for-like basis, which means it will be matched as closely as possible to the type and engine size of your own

  • Our partner solicitors will assist you with issues such as lost earnings, damaged possessions and claims for personal injuries

  • You receive 24/7 assistance from our experienced UK based claims team



To find out more about the benefits of our independent claims assistance, please call 02392 484 244 and we will be happy to help.


Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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