Recover your lost earnings after an accident in your Taxi


If you have a non-fault accident in your Taxi, Car Call and our partners can arrange for legal assistance to recover lost earnings from the insurer of the at-fault driver.

In addition to this - our non-fault accident assistance service enables you to get your Taxi repaired and a replacement plated Taxi – all without a claim on your own insurance policy.

We and our partners recover the costs of the assistance we provide from the at-fault driver’s insurer on your behalf..


Don’t lose out because of a careless driver

If you have been injured or are unable to work for a while because your Taxi is un-roadworthy, the solicitors we work with can look to recover your lost earnings/income.

We provide comprehensive legal assistance for all our customers. This also includes assistance with un-insured losses and the pursuit of personal injury claims if you are injured.

Typically uninsured losses could include hire car charges, vehicle storage and recovery costs, damaged property/equipment costs, medical expenses as well as your lost earnings.


Why increase the cost of your insurance with a non-fault claim?

A claim on your Taxi insurance will almost certainly cause your insurance costs to go up.

Our service is provided completely independently of all insurers, so you do not have to make a claim on your policy.

The benefits of our claims service include:

  • No need to claim on your Taxi insurance

  • You won’t have to pay any excess on your policy

  • The cost of your insurance should not increase because of your accident

  • All costs and charges are recovered directly from the at-fault driver’s insurer

  • We provide a like-for-like replacement plated Taxi while yours is repaired

  • Repairs to your Taxi are arranged at an approved accident repair centre or at a repairer you choose

  • Legal assistance is provided for all your accident related issues



If you are looking to recover your lost earnings and get your Taxi repaired without a claim on your insurance, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury