Compensation following a car accident



Whether you are just looking to recover your expenses or you are considering claiming compensation for an injury, our partner solicitors can help.

Your ability to claim and the amount awarded will depend on who was at fault for the accident, or in legal terms how the liability is apportioned. If the accident is deemed to be entirely your fault, then they unfortunately cannot help you.

In most cases the liability will be decided between the legal representatives of the people involved. This would involve careful consideration of the available evidence such as independent witness testimonies, photographs, CCTV and police reports.

In the majority of situations, the liability can be decided without the need for a formal court appearance.

In a simple case, it may be determined that the accident was clearly the fault of the other driver and so you would almost certainly be entitled to make a claim for any injuries you may have sustained.

If it is decided that you are partly to blame for the car accident, in legal terms this is known as 'split-liability'.

If your accident is split-liability you may still be able to claim compensation for your injuries. The solicitors we work with will have to look carefully into the circumstances and decide if the claim is worth pursuing on your behalf.

If your claim is successful you would receive a reduced settlement amount depending on the level of blame that was attributed to you.

Unfortunately if it is decided that you were entirely to blame for the accident, you will not be able to claim compensation.

If you are looking for compensation following a car accident, you should contact us right away. Our partner solicitors can offer you free help and advice with all aspects of your car accident claim.

If the accident was not your fault, we can arrange for your car to be repaired, provide you with a like-for-like replacement hire car and legal assistance.

Our partner solicitors will recover the costs directly from the at-fault drivers insurer on your behalf. You will not have any excess to pay and the cost of your insurance should not increase by using our service because no claim is made on your car insurance policy.

Please give us a call us on 02392 484 244 , and one of our experienced claims advisors will be happy to assist you.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury